"Socket Failed" error whilst trying to obtain an authors license

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By Tanveer

10 Feb 2017 04:24 English 13 Replies

Hi Everyone!

I have been trying to obtain an authors license from Samsung, and everything it tries to generate a license I get a "Socket Failed" error, as soon as I try to log into my Samsung account.

Can anybody advise what I can do?

Thank you,

Hasnat.

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13 Replies

June Heo

10 Feb 2017 21:27

I also have same issue. "Socket timeout!" message occured when I try to generate new certification with my samsung account.

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Peter Wegner

11 Feb 2017 03:39

Please, with SDK... or Tizen Studio?

No idea if temporary problem... or SDK support is "obsolete"...

As Tizen Studio is now latest... Version 1.1

Also maybe interesting to know...

Mac or Windows... or Linux?

Best Regards

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June Heo Peter Wegner

11 Feb 2017 04:57

I have confirmed that this issue occurs in Tigen Studio 1.1 on macOS. And the same problem also occurs in Tigen Studio 1.02. I created the certificate successfully in the same Tizen Studio - 1.1 and 1.02 both - last week.
And I've found that the same problem occurs on more than two different networks. It does not matter whether that network is behind the proxy or not.

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Trenton Albrecht

11 Feb 2017 20:19

I am having the same issue. From what I can tell the certificate manager connectors dev.tizen.samsung.com, which is unresponsive on https and ping ports.