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Test Confirmation Rejected - The steps and heart rate is not sync. (ActivityMonitor API)

I got refusal because both application steps and heart counter are not the same as S Health has.
I'd been struggling to find out how to get counters which S Health has for two weeks when found out at forums that it's not allowed to do, so I used ActivityMonitor API to create my own.
My watch face has it own both steps and heart rate counters, I don't refer them to S Health data! Even the S Health app isn't opened by clicking these counters, Also the steps counter becomes the same as S Health has the next day, so I added this notice to the app description: "Because of system limits, it's impossible to synchronize S Health data automatically. The data will be synchronized the next day".
The same non sync counters has a popular watch face "Cyber Watch Pro", also it has the same notice in the description, but it isn't refused. Why?
My watch face has a shortcut to S Health (The separated from my counters button). In the video the QA Team person shows me my counters and then they clicks my S Health shortcut and shows me that my data isn't the same as in S Health. But the same S Health shortcut has that watch face "Cyber Watch Pro".
Why? What do I need to do except removing my counters at all? Please, help! Thanks.

Edited by: Anonymous on 03 May, 2019
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2 Replies
Armaan-Ul- Islam

May be they are considering your watch face as a threat to data consistency/accuracy of S health. If you have direct mail communication with them, then refer to the "Cyber Watch Pro" watchface (I've also read the description, but didn't install the paid app) and request them for explanation how to register similar app.

 

How are grabbing/syncing with the S health data 'the next day' ?

 

And do you consider the S health shortcut necessary ? I guess that's what annoying them.

Thank you for your reply! Yes, that's what I did.

I asked how to get sync data they wanted, why the "Cyber Watch Pro" watchface had the same issue (non sync counters and a S Health shortcut) but it wasn't refused and also I offered them to remove my S health shortcut if it would solve the problem.