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Not Able to Download Office 365 Emails?

It is frequently necessary to download Office 365 emails, whether you wish to make a backup, preserve crucial messages locally, or switch to another email client. There are other ways to back up Office 365 emails, and I'll go over two of the most common ones: utilising Microsoft Outlook and the other one is using SysConverter Email Backup Tool.

Downloading Office 365 Emails via Microsoft Outlook

This method involves configuring your Office 365 account in Microsoft Outlook and then downloading emails to your local machine. Here's how you can do it:

  • Open Microsoft Outlook:
  • If you don't have Outlook installed, you can download and install it from the Microsoft Office website.
  • Set Up Your Office 365 Account:
  • Launch Outlook and click on "File."
  • Choose "Add Account" or "Add Email Account."
  • Enter your Office 365 email address and password.
  • Follow the on-screen instructions to complete the setup. Outlook will automatically configure your account settings.
  • Download Emails:
  • Once your Office 365 account is configured in Outlook, it will start synchronizing your emails. To download emails to your local machine:
  • Open Outlook and select the folder containing the emails you want to download (e.g., Inbox).
  • Select the emails you want to download (you can use Ctrl or Shift to select multiple emails).
  • Right-click and choose "Save As" or "Export." Follow the prompts to save the selected emails to your local storage.

It's important to note that the exact steps and options may vary slightly depending on your version of Office 365 and the webmail interface's design. If you are part of an organization, consult with your IT department or Office 365 administrator for any specific guidelines or policies regarding email downloads, as they may have restrictions in place for security or compliance reasons.

Edited by: Minseok Jang on 19 10월, 2023