Installation of app display loading infinity

By Claus Giehl

17 Aug 2022 08:25 English 4 Replies

Hi.

When updating my app I got following feedback from Samsung:

----------------

[Defect]
Installing app display loading infinity
(Able to download app normally)
*Attach file is over 10mb, can not upload log file

-----------------

I had some similar feedbacks from customers on the existing version, therefore I updated the app with the latest version of Tizen Studio.

Any idea what went wrong ?

Best Regards

Responses

4 Replies

An Nguyen

26 Aug 2022 10:19

Try to reset your device

Claus Giehl

27 Aug 2022 23:54

Hi Nguyen.

The defect is reported from Samsung when requesting upload to Seller Portal.
On my device everthing is fine.

Best Regards

nana lyly072

25 Oct 2022 23:50

carlhammond hammond

12 Dec 2022 17:52

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