App works fine when installed, gives blank screen in later runs

By Varsamis

16 May 2013 02:51 English 7 Replies

Hello,

I' ve got a web app that works fine when installed for the first time on the device. When I try to run again the app after this first installation I'm getting a blank screen (in fact the color of the body background).

In order to make it work again I have to uninstall the app from the device, restart the phone, and then re-install the app.

I found a related bug of tizen but it was related to the emulator, whereas I've got no problem there.

Any ideas?

Edited by: Brock Boland on 17 Mar, 2014 Reason: Paragraph tags added automatically from tizen_format_fix module.

Responses

7 Replies

Lakshmi Grandhi

16 May 2013 03:10

Hi, Can you please share logs to analyze the issue and else we can raise bug

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Varsamis Lakshmi Grandhi

16 May 2013 03:44

Where should I check for them? I found the log files of the emulator. Can't find the ones of IDE.

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Lakshmi Grandhi

16 May 2013 05:39

connect device to your host machine and run " sdb dlog" command in terminal

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Varsamis Lakshmi Grandhi

16 May 2013 06:04

the last lines of the command's output: E/Tizen::App( 2124): Tizen::Base::Collection::ArrayList* Tizen::App::Package::_PackageManagerImpl::GetPackageAppFeatureListN(const Tizen::App::PackageId&, const Tizen::Base::String&) const (1772). > [E_OUT_OF_MEMORY] AppInfo list instance must not be null. E/Tizen::App( 2124): static Tizen::Base::String Tizen::App::_ContextManager::_Util::QueryFeatureFromPackageManager(const Tizen::Base::String&, const Tizen::Base::String&, const Tizen::Base::String&) (378). > Cannot acquire feature list. E/Tizen::App( 2124): void Tizen::App::_ConditionManagerStub::OnInstallComplete(const Tizen::App::AppId&, const Tizen::Base::String&, const Tizen::Base::String&) (133). > failed to GetAppLaunchConditionListN(HEytmo0mXo.) [HEytmo0mXo is the id of the app I'm referring to]