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Works everywhere except on Tizen device

Update:

After a long search, I managed to get some error logs from the crash:

ERROR    12-04 21:04:31.064    2748    2748        Tizen::Io    result Tizen::Io::_DbEnumeratorImpl::GetStringAt(int, Tizen::Base::String&) const(879) > [E_TYPE_MISMATCH] Trying to access column of different type.
ERROR    12-04 21:04:31.064    2748    2748        Tizen::Io    result Tizen::Io::_DbEnumeratorImpl::GetIntAt(int, int&) const(810) > [E_TYPE_MISMATCH] Trying to access column of different type.
ERROR    12-04 21:04:31.064    2748    2748        Tizen::Io    result Tizen::Io::_DbEnumeratorImpl::GetStringAt(int, Tizen::Base::String&) const(879) > [E_TYPE_MISMATCH] Trying to access column of different type.
ERROR    12-04 21:04:31.019    2748    2748        Tizen::Base::Collection    virtual result Tizen::Base::Collection::ArrayList::IndexOf(const Tizen::Base::Object&, int, int, int&) const(290) > [E_OBJ_NOT_FOUND] The arraylist is empty.
ERROR    12-04 21:04:31.019    2748    2748        Tizen::Base::Collection    virtual result Tizen::Base::Collection::ArrayList::Remove(const Tizen::Base::Object&)(393) > [E_OBJ_NOT_FOUND] Propagating.
DEBUG    12-04 21:04:30.819    3858    3858        Phone    virtual void PhoneApp::OnActiveAppChanged(const Tizen::Base::String&)(371) > OnActiveAppChanged org.tizen.menu-screen
DEBUG    12-04 21:04:21.049    12541    12541        ConsoleMessage    http://creatures-of-gaia.com/tizen/js/cog.js:5079:last message from my game

This resulted from opening the game through the default browser on a remote test device.

 

 

Hi,

Recently, I submitted an app for the store.
Beforehand, I also tested it in several browsers, tizen web simulator and android. Everything ran perfectly.
However, the store rejected it because on a real tizen device, the app seem to freeze/crash shortly after the loading screen.

...yay, great! How can I have seen that coming?! That it works everywhere, on the simulator too, but apparently not on a real device. Crap. Moreover, I applied a month ago to get a testing device to avoid exactly this kind of problem, but didn't even get a reply. I also tried the "remote test lab":
http://developer.samsung.com/remotetestlab/
but this seems broken too, freezing on "connecting" forever.

In other words, I have a web app which works perfectly everywhere except on Tizen, and no means to know what's going on.
How can you expect us to submit good apps if tizen is still unstable and we have no means to test apps properly?
Or do you have any suggestions on how to proceed?

Just for information, if you are curious, here is the web game in question:
http://creatures-of-gaia.com/tizen/
In the web version, some visuals may suffer delays since only a part is preloaded.

Any help is welcome.

Cheers,
Arnaud

Edited by: Arnaud Dagnelies on 04 Dec, 2013
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Responses

7 Replies
Marco Buettner

Did you test it on the emulator?

Arnaud Dagnelies

I didn't get the emulator working. In the emulator, I just see an empty shell with "Booting the kernel" ...and it never goes beyond that point. It would be too easy if it works right of the box, wouldn't it?

Deepika Vadsariya

4I agree with Arnaud Dagnelies. I also face the same problem.  Whenever I tried to start emulator I got blank screen which doesn't response to any touch events or click event. The simulator also not working in my system.  Intel haxm is not supported in my device. How shall i complete and submit my application to the contest? 

Arnaud Dagnelies

I tested the remote lab once more and after several attemps I managed to get a working device.

I also learned that you need a coffee break between each step because it is so utterly slow.

Now, I see that the game crashes, yet I've no idea why. How to investigate it at all? (since as said before, it runs perfectly fine in the simulator)

Marco Buettner

To the emulator: https://developer.tizen.org/forums/sdk-ide/always-show-booting-kernal.-on-emulator.sdk-2.1

On otherwise, I have a real device (RD-PQ) if you want I can test your application... Send me just a mail at support@scidev.eu

Arnaud Dagnelies

Thanks for offering help! I finally managed to run a remote test device and get some logs!

Viele Grüße nach Berlin!

Raghu Kona

You can also develop applications using Intel XDK. It creates a package for you. Please refer http://software.intel.com/en-us/html5/tools and http://software.intel.com/en-us/html5/articles/building-apps-for-tizen-using-intel-xdk